Booking Terms & Conditions
Agreement to our terms and conditions by accessing this site you agree to be bound by these terms and conditions. These terms and conditions constitute a binding agreement between you and Blossom Hair & Makeup and govern your use of this site. By proceeding to pay a deposit/booking fee to Blossom Hair & Makeup you accept that you are entering into a contract and you agree to be bound by these conditions. If you do not agree to these terms and conditions, you should not use this site.
Wedding Bookings
A minimum of 3 adults must be booked in for either hair or makeup per location. Wedding dates are not held under any circumstance without the non-refundable & transferable deposit which is deducted from your total invoice amount. Wedding quotes are valid for 1 month. The deposit is your booking retainer which means we turn away all other jobs during your appointment time. You're welcome to secure your wedding date with us first and have your trial closer to your wedding date, or vice versa as we want to ensure all our clients are happy with their decision. Our quoted prices are subject to change without notice.
The minimum numbers for hair & makeup need to be confirmed and final, at the time of securing your deposit. These numbers will remain the minimum and cannot be reduced. This will be the number that is payable on the final invoice. It is acceptable to add more people and/or services if it is possible for the artist to achieve or another stylist is able to be acquired.
The Outstanding balance of your final invoice must be paid 30 days (or earlier) prior to your event day.
Parking
If you require us to come on-site, please provide parking spots for the stylists. Our stylists carry heavy professional kits and equipment, therefore we will rely on you to arrange the closest parking facility and reimburse any parking fees to the stylist(s) directly. If you are getting ready at a hotel, we will charge parking and valet fees to the room.
Travel Fee
Blossom Hair & Makeup will confirm your total travel cost when confirming your booking! Travel and toll fees may be incurred depending on the return distance of travel required. This amount specified in the quotation and is determined according to the location provided at the time of enquiry. If the location of the service changes after the agreed upon quotation is given and/or deposit is paid, the artist reserves the right to adjust the travel feel if the distance is increased.
Additional Artists (Assistant)
1 artist can complete up to 6 services. Each additional hairstylist/artist is $250 and can accommodate up to 6 services as well. Requests for additional artists to shorten timelines and reduce the time taken are subject to availability.
Early Start Fee
Early start fee will be charged for start times 5.45am and earlier.
Cancellation
Unfortunately, we will still need to pay our stylist(s) for any time slots booked but not ultimately used. Therefore, we regrettably cannot provide any refund if you decide to cancel your booking, or part of your booking. Please confirm your numbers carefully at the time of booking as we don’t offer any reductions at any time for hair and makeup services.
Should someone in your wedding/group booking change their mind and cancel at any time they are welcome to be replaced with someone else, e.g. a guest or relative. You will be charged the full amount of the service since the booking duration on the requested date has been specifically allocated to you which results in lost earnings/bookings for us.
In the unfortunate event that you cancel your wedding any payments you have made are strictly non-refundable. If we book you in for hair or makeup it means we cannot book other clients and it's likely we have turned away other business. Due to our high demand for bookings, we are regularly booked months, if not years, in advance. This also applies to weddings that have been cancelled due to personal relationship or personal financial problems.
It is your responsibility to communicate and make the other parties aware of our rates and terms of service. Cancellation of any booking by you must be communicated in writing, by email and will only be confirmed upon receipt of this. The complete deposit will be retained by us regardless of notice given due to administration and loss of other bookings caused by allocating your appointment.
Covid
If your wedding cannot proceed due to Covid, we will reschedule your booking to a date that the wedding can finally be held - within a 6 month limit time period from your original date. If you are not looking to reschedule your wedding day booking a refund will not be provided.
Vaccination Policy
We do not and will not discriminate against clients based on gender, race, religion, vaccinated or unvaccinated. All clients are welcome, included and respected.
Overtime
If you require us to stay behind for reasons that are beyond our control, for example your guest arrives the appointment late, or your photographer requires more than a couple of photos during the makeup and hair process, we can only stay beyond our estimated completion time subject to our capacity. In this case, we will bill our additional time at our touch-up rate, which is $30 per 15 minutes (or part of) per stylist
Hair & Makeup Trials
Clients are required to pay the full amount for the trial by Direct Deposit Transfer upon securing the trial date.
Trial appointments consist of 1 x hairstyling or 1 x Makeup application only, any additional styling may incur additional charges.
All trials will be held at your location and a travel fee will be charged.
The time allotted to a trial is 1.5 hours for hairstyling or makeup. 3 hours for both hair and makeup.
If you require two styles to be trialled an additional fee of $100 will be charged.
Trials are not compulsory but are recommended, without a trial we will not accept responsibility if a chosen style or look does not work on a wedding day or there are circumstances where there is a mismatch in styles, approach, or expectations, and a refund will not be offered.
Please let us know before you leave your trial, any feedback you may have. If there are any issues, anything that needs to be changed or fixed, your stylist can address this immediately to ensure 100% satisfaction on the day.
In the Event of Delays Experienced on the Day
If we experience unforeseen delays which are out of our control refunds will not be given in the event that one or more services are forfeited as a result and no compensation will be offered if we overrun. If you are aware of factors, which could delay or hinder our journey, such as diversions, road closures, speed restrictions, issues etc. please advise us as soon as possible so we can factor this into our route. No refund or compensation will be offered for delays caused by other wedding vendors, guests, or members of the bridal party. A minimum of 60 minutes will be allocated for hair or makeup application per person. If you suspect any member of your bridal party may pose as a challenge in any way, they are encouraged to have a trial to avoid potential delays on the day.
Unable to attend
In the event that Blossom Hair & Makeup are not able to attend or provide hair and/or makeup services on the scheduled booking date, Blossom Hair & Makeup will make every attempt to replace the hair and/or makeup artist's. However, if we are unsuccessful, the limit of liability is a full refund of all monies already paid for the hair and/or makeup for the affected date only.
Client Obligations on the Wedding Day
Please ensure every member of your party is aware of timings on the day and that they need to be, and remain, available. We request that all parties cooperate on the day of the booking which includes being ready at the scheduled time for hair and makeup, and not eating or using mobile phones whilst getting makeup done. This will ensure we run on time and there is no delay.
Please ensure all other instructions provided to you prior to the booking are followed, e.g. to make sure hair is washed and dried straight the night before. Please ensure that our team will be working in a suitable environment with adequate lighting, by a window is best so we have natural light. electricity points, and hand washing facilities and a large high table for our products.
You are to inform us of any allergies or reactions prior to, or after, any makeup application or hair styling. If no known allergies are stated we cannot be held liable for any reactions, injuries, losses, damage, costs, claims and actions that may occur to you or any other member of your party.
Prior to having makeup applied or hair styled please ensure you and your party are prepared, to avoid leaving the chair whilst we are working. Please ensure teeth are cleaned, you have been to the toilet and contact lenses are applied (if applicable), before sitting in the chair. Also make sure you are make-up free, (we will prep your skin.) On a wedding day, time is of the essence.
Please do not sit children/babies on your lap whilst having your hair styled or make-up applied. For their own safety please ensure that children are kept away from our styling tools and products at all times. Styling irons are extremely hot, and hazardous, and we will not be held responsible if a child is injured as a result of the parent or carer not being present.
We are not obliged to stay if we have completed our work before the estimated completion time. We may refuse to follow any instructions (including posing for photographs) that are outside the scope of our makeup and hairstyling services.
Wet Hair
A $20 additional blow out fee will be assessed to anyone who arrives to their stylist on the wedding day with wet hair. This will throw off the timeline also, due to extra time blowing out the hair.
Limitation on Liability
Blossom Hair & Makeup is not responsible for any reactions to makeup. Client holds the Artist harmless for any claim, loss, damage or injury to any person or property arising, either directly or indirectly, from the Artist's performance. All brushes, tools, and makeup products are sanitised between every makeup application. Makeup products used are hypoallergenic. Any allergies and/or skin conditions should be reported by the client to the makeup artist prior to application and, if need be, a sample test of makeup may be performed on the skin to test reaction. We accept no liability for any claims arising out of the misuse, allergic reactions, or any injury suffered from the consenting use of the products and equipment offered by Blossom Hair & Makeup. By making a booking with us you acknowledge and accept this policy and release us from any liability if such a situation should arise. The client understands that once they pay the booking deposit, they are legally bound by this document.
Hygiene
If you or your bridal party are suffering from any type of contagious illness including, but not limited to, conjunctivitis, eye styes/cysts, cold sores, open wounds/cuts on the face and neck, staph infection, head lice, or a flu or other contagious illness, we need to be informed as a matter of urgency and reserve the right to refuse service of any infectious person. This is a precaution taken in order to ensure non-contamination of kits and brushes, despite the fact all items are sanitised between clients.
Skin sensitivity, conditions such as active herpes (cold sores) & general allergies for yourself & the other people who are receiving services. In doing so, you agree that we are not liable for, & will indemnify us from any & all claims, liabilities, costs, loss, & causes of action relating to personal injury or death arising directly or indirectly as a result of your failure to disclose pertinent information relating to medical or other conditions. Blossom Hair & Makeup reserves the right to refuse to work with someone who presents with a contagious disease, virus or transmittable infection or condition such as those named above.
General Disclosures, Covid-19 and Other Health Conditions
You acknowledge that services provided involve the application of skin products directly to the relevant parts of the face & body & therefore agree that you have disclosed any & all medical or other conditions known to you which a reasonable person would disclose, including but not limited to Viruses such as COVID19, SARS, Herpes, Hepatitis & other such diseases.
Photography and Image Copyright
It is imperative that we continue to update our portfolio and demonstrate our work to future prospective brides. All photographs taken by us are the property of Blossom Hair & Makeup and may be used for marketing purposes on social media or in print. Please let us know in advance by written email if you do not wish to be photographed or if you are not happy for us to use your images for social media purposes, all staff will be notified.
We are happy to be photographed on your wedding day however, any photo image incorporating our team in action, or our hair and/or make-up design, on the internet or on any other advertisement, must make reference or credit us as the hair and/or makeup artists.
Your Privacy
Your privacy is taken very seriously. Your personal information will never be used for any purpose other than processing your booking and conducting our service with you. Further, your information will not intentionally be passed on to a third party under any circumstances.
Cancellations and Issues
If you need to cancel your booking any payment made is non-refundable.
If you have a complaint following your booking please direct this to Blossom Hair & Makeup.
Thank you for your understanding and cooperation. If you have any further questions please contact us.
Wedding Bookings
A minimum of 3 adults must be booked in for either hair or makeup per location. Wedding dates are not held under any circumstance without the non-refundable & transferable deposit which is deducted from your total invoice amount. Wedding quotes are valid for 1 month. The deposit is your booking retainer which means we turn away all other jobs during your appointment time. You're welcome to secure your wedding date with us first and have your trial closer to your wedding date, or vice versa as we want to ensure all our clients are happy with their decision. Our quoted prices are subject to change without notice.
The minimum numbers for hair & makeup need to be confirmed and final, at the time of securing your deposit. These numbers will remain the minimum and cannot be reduced. This will be the number that is payable on the final invoice. It is acceptable to add more people and/or services if it is possible for the artist to achieve or another stylist is able to be acquired.
The Outstanding balance of your final invoice must be paid 30 days (or earlier) prior to your event day.
Parking
If you require us to come on-site, please provide parking spots for the stylists. Our stylists carry heavy professional kits and equipment, therefore we will rely on you to arrange the closest parking facility and reimburse any parking fees to the stylist(s) directly. If you are getting ready at a hotel, we will charge parking and valet fees to the room.
Travel Fee
Blossom Hair & Makeup will confirm your total travel cost when confirming your booking! Travel and toll fees may be incurred depending on the return distance of travel required. This amount specified in the quotation and is determined according to the location provided at the time of enquiry. If the location of the service changes after the agreed upon quotation is given and/or deposit is paid, the artist reserves the right to adjust the travel feel if the distance is increased.
Additional Artists (Assistant)
1 artist can complete up to 6 services. Each additional hairstylist/artist is $250 and can accommodate up to 6 services as well. Requests for additional artists to shorten timelines and reduce the time taken are subject to availability.
Early Start Fee
Early start fee will be charged for start times 5.45am and earlier.
Cancellation
Unfortunately, we will still need to pay our stylist(s) for any time slots booked but not ultimately used. Therefore, we regrettably cannot provide any refund if you decide to cancel your booking, or part of your booking. Please confirm your numbers carefully at the time of booking as we don’t offer any reductions at any time for hair and makeup services.
Should someone in your wedding/group booking change their mind and cancel at any time they are welcome to be replaced with someone else, e.g. a guest or relative. You will be charged the full amount of the service since the booking duration on the requested date has been specifically allocated to you which results in lost earnings/bookings for us.
In the unfortunate event that you cancel your wedding any payments you have made are strictly non-refundable. If we book you in for hair or makeup it means we cannot book other clients and it's likely we have turned away other business. Due to our high demand for bookings, we are regularly booked months, if not years, in advance. This also applies to weddings that have been cancelled due to personal relationship or personal financial problems.
It is your responsibility to communicate and make the other parties aware of our rates and terms of service. Cancellation of any booking by you must be communicated in writing, by email and will only be confirmed upon receipt of this. The complete deposit will be retained by us regardless of notice given due to administration and loss of other bookings caused by allocating your appointment.
Covid
If your wedding cannot proceed due to Covid, we will reschedule your booking to a date that the wedding can finally be held - within a 6 month limit time period from your original date. If you are not looking to reschedule your wedding day booking a refund will not be provided.
Vaccination Policy
We do not and will not discriminate against clients based on gender, race, religion, vaccinated or unvaccinated. All clients are welcome, included and respected.
Overtime
If you require us to stay behind for reasons that are beyond our control, for example your guest arrives the appointment late, or your photographer requires more than a couple of photos during the makeup and hair process, we can only stay beyond our estimated completion time subject to our capacity. In this case, we will bill our additional time at our touch-up rate, which is $30 per 15 minutes (or part of) per stylist
Hair & Makeup Trials
Clients are required to pay the full amount for the trial by Direct Deposit Transfer upon securing the trial date.
Trial appointments consist of 1 x hairstyling or 1 x Makeup application only, any additional styling may incur additional charges.
All trials will be held at your location and a travel fee will be charged.
The time allotted to a trial is 1.5 hours for hairstyling or makeup. 3 hours for both hair and makeup.
If you require two styles to be trialled an additional fee of $100 will be charged.
Trials are not compulsory but are recommended, without a trial we will not accept responsibility if a chosen style or look does not work on a wedding day or there are circumstances where there is a mismatch in styles, approach, or expectations, and a refund will not be offered.
Please let us know before you leave your trial, any feedback you may have. If there are any issues, anything that needs to be changed or fixed, your stylist can address this immediately to ensure 100% satisfaction on the day.
In the Event of Delays Experienced on the Day
If we experience unforeseen delays which are out of our control refunds will not be given in the event that one or more services are forfeited as a result and no compensation will be offered if we overrun. If you are aware of factors, which could delay or hinder our journey, such as diversions, road closures, speed restrictions, issues etc. please advise us as soon as possible so we can factor this into our route. No refund or compensation will be offered for delays caused by other wedding vendors, guests, or members of the bridal party. A minimum of 60 minutes will be allocated for hair or makeup application per person. If you suspect any member of your bridal party may pose as a challenge in any way, they are encouraged to have a trial to avoid potential delays on the day.
Unable to attend
In the event that Blossom Hair & Makeup are not able to attend or provide hair and/or makeup services on the scheduled booking date, Blossom Hair & Makeup will make every attempt to replace the hair and/or makeup artist's. However, if we are unsuccessful, the limit of liability is a full refund of all monies already paid for the hair and/or makeup for the affected date only.
Client Obligations on the Wedding Day
Please ensure every member of your party is aware of timings on the day and that they need to be, and remain, available. We request that all parties cooperate on the day of the booking which includes being ready at the scheduled time for hair and makeup, and not eating or using mobile phones whilst getting makeup done. This will ensure we run on time and there is no delay.
Please ensure all other instructions provided to you prior to the booking are followed, e.g. to make sure hair is washed and dried straight the night before. Please ensure that our team will be working in a suitable environment with adequate lighting, by a window is best so we have natural light. electricity points, and hand washing facilities and a large high table for our products.
You are to inform us of any allergies or reactions prior to, or after, any makeup application or hair styling. If no known allergies are stated we cannot be held liable for any reactions, injuries, losses, damage, costs, claims and actions that may occur to you or any other member of your party.
Prior to having makeup applied or hair styled please ensure you and your party are prepared, to avoid leaving the chair whilst we are working. Please ensure teeth are cleaned, you have been to the toilet and contact lenses are applied (if applicable), before sitting in the chair. Also make sure you are make-up free, (we will prep your skin.) On a wedding day, time is of the essence.
Please do not sit children/babies on your lap whilst having your hair styled or make-up applied. For their own safety please ensure that children are kept away from our styling tools and products at all times. Styling irons are extremely hot, and hazardous, and we will not be held responsible if a child is injured as a result of the parent or carer not being present.
We are not obliged to stay if we have completed our work before the estimated completion time. We may refuse to follow any instructions (including posing for photographs) that are outside the scope of our makeup and hairstyling services.
Wet Hair
A $20 additional blow out fee will be assessed to anyone who arrives to their stylist on the wedding day with wet hair. This will throw off the timeline also, due to extra time blowing out the hair.
Limitation on Liability
Blossom Hair & Makeup is not responsible for any reactions to makeup. Client holds the Artist harmless for any claim, loss, damage or injury to any person or property arising, either directly or indirectly, from the Artist's performance. All brushes, tools, and makeup products are sanitised between every makeup application. Makeup products used are hypoallergenic. Any allergies and/or skin conditions should be reported by the client to the makeup artist prior to application and, if need be, a sample test of makeup may be performed on the skin to test reaction. We accept no liability for any claims arising out of the misuse, allergic reactions, or any injury suffered from the consenting use of the products and equipment offered by Blossom Hair & Makeup. By making a booking with us you acknowledge and accept this policy and release us from any liability if such a situation should arise. The client understands that once they pay the booking deposit, they are legally bound by this document.
Hygiene
If you or your bridal party are suffering from any type of contagious illness including, but not limited to, conjunctivitis, eye styes/cysts, cold sores, open wounds/cuts on the face and neck, staph infection, head lice, or a flu or other contagious illness, we need to be informed as a matter of urgency and reserve the right to refuse service of any infectious person. This is a precaution taken in order to ensure non-contamination of kits and brushes, despite the fact all items are sanitised between clients.
Skin sensitivity, conditions such as active herpes (cold sores) & general allergies for yourself & the other people who are receiving services. In doing so, you agree that we are not liable for, & will indemnify us from any & all claims, liabilities, costs, loss, & causes of action relating to personal injury or death arising directly or indirectly as a result of your failure to disclose pertinent information relating to medical or other conditions. Blossom Hair & Makeup reserves the right to refuse to work with someone who presents with a contagious disease, virus or transmittable infection or condition such as those named above.
General Disclosures, Covid-19 and Other Health Conditions
You acknowledge that services provided involve the application of skin products directly to the relevant parts of the face & body & therefore agree that you have disclosed any & all medical or other conditions known to you which a reasonable person would disclose, including but not limited to Viruses such as COVID19, SARS, Herpes, Hepatitis & other such diseases.
Photography and Image Copyright
It is imperative that we continue to update our portfolio and demonstrate our work to future prospective brides. All photographs taken by us are the property of Blossom Hair & Makeup and may be used for marketing purposes on social media or in print. Please let us know in advance by written email if you do not wish to be photographed or if you are not happy for us to use your images for social media purposes, all staff will be notified.
We are happy to be photographed on your wedding day however, any photo image incorporating our team in action, or our hair and/or make-up design, on the internet or on any other advertisement, must make reference or credit us as the hair and/or makeup artists.
Your Privacy
Your privacy is taken very seriously. Your personal information will never be used for any purpose other than processing your booking and conducting our service with you. Further, your information will not intentionally be passed on to a third party under any circumstances.
Cancellations and Issues
If you need to cancel your booking any payment made is non-refundable.
If you have a complaint following your booking please direct this to Blossom Hair & Makeup.
Thank you for your understanding and cooperation. If you have any further questions please contact us.