Booking Terms & Conditions
These terms and conditions apply to all hair and makeup services provided by Blossom Hair & Makeup. ABN 74 434 833 127
Upon making a booking with Blossom Hair & Makeup, you agree to the following terms & conditions.
DEPOSIT
PAYMENT:
Payment is to be made via bank transfer.
PARKING:
If you require us to come on-site, please provide parking spots for the stylists, our stylists carry heavy professional kits and equipment therefore we will rely on you to arrange the closest parking facility and reimburse any parking fees to the stylist(s) directly. If you are getting ready at a hotel, we will charge parking and valet fees to the room and the cost will be taken care of by the bride and groom/client.
TRAVEL FEE:
Blossom Hair & Makeup will confirm your total travel cost when confirming your booking! Travel and toll fees may be incurred depending on the return distance of travel required. This amount specified in the quotation and is determined according to the location provided at the time of enquiry. If the location of the service changes after the agreed upon quotation is given and/or deposit is paid, the artist reserves the right to adjust the travel feel if the distance is increased.
ADDITIONAL ARTIST (ASSISTANT)
1 artist can complete up to 6 services. Each additional hairstylist/artist is $250 and can accommodate up to 7 services as well. Requests for additional artists to shorten timelines and reduce the time taken are subject to availability. Each artist/stylist requires a minimum of 3 services (hair or makeups) per job, we don't accept jobs of less than 3 people.
EARLY BIRD CALL-OUT FEE
'Early bird' call-out fee of $70 for before 6 am and after 6 pm per artist/stylist.
CANCELLATION:
In the unfortunate event that you cancel your wedding, any payments you have made are strictly non-refundable or transferable. Unfortunately, we will still need to pay our makeup artist(s) and hair stylist(s) for any time slots booked but not ultimately used. Therefore, we regrettably cannot provide any refund or credit if you decide to cancel your booking, or part of your booking.
If we book you in for hair or makeup, it means we cannot book other clients, and it's likely we have turned away other business. Due to our high demand for bookings, we are regularly booked months, if not years, in advance. This also applies to weddings that have been canceled due to personal relationships or personal financial problems. The complete deposit will be retained by us regardless of notice given due to administration and loss of other bookings caused by allocating your appointment.
Should someone in your event or wedding/group booking change their mind and cancel at any time they are welcome to be replaced with someone else, e.g. a guest or relative. You will be charged the full amount of the service since the booking duration on the requested date has been specifically allocated to you which results in lost earnings/bookings for us. Cancellation of any booking by you must be communicated in writing, by email and will only be confirmed upon receipt of this. The complete deposit will be retained by us regardless of notice given due to administration and loss of other bookings caused by allocating your appointment.
OVERTIME:
If you require us to stay behind for reasons that are beyond our control, for example your guest arrives the appointment late, or your photographer requires more than a couple of photos during the makeup and hair process, we can only stay beyond our estimated completion time subject to our capacity. In this case, we will bill our additional time at our touch-up rate, which is $30 per 15 minutes (or part of) per stylist
TRIAL:
You're welcome to secure your wedding date with us first and have your trial closer to your wedding date, or vice versa as we want to ensure all our clients are happy with their decision. Trials are not compulsory but are recommended, without a trial we will not accept responsibility if a chosen style or look does not work on a wedding day or there are circumstances where there is a mismatch in styles, approach, or expectations, and a refund will not be offered. Clients are required to pay the full amount for the trial by direct deposit upon securing the trial date. The trial is for one full makeup look only or one hair look only, with the option of 'tweaking' the look.
TIMING TRIAL:
1 hour for hair styling and 1 hour for the makeup application. 30 minutes for adjustments and tweaking of the look. To conclude the hair and makeup session, photos may be taken as reference, which we will use to replicate the look on the wedding day. Please let us know before we leave your trial, any feedback you may have. If there are any issues, anything that needs to be changed or fixed, your stylist can address this immediately to ensure 100% satisfaction on the day. Please let us know before you leave your trial, any feedback you may have. If there are any issues, anything that needs to be changed or fixed, your stylist can address this immediately to ensure 100% satisfaction on the day.
DELAYS ON THE DAY
If we experience unforeseen delays which are out of our control refunds will not be given in the event that one or more services are forfeited as a result and no compensation will be offered if we overrun. If you are aware of factors, which could delay or hinder our journey, such as diversions, road closures, speed restrictions, issues etc. please advise us as soon as possible so we can factor this into our route. No refund or compensation will be offered for delays caused by other wedding vendors, guests, or members of the bridal party. A minimum of 60 minutes will be allocated for hair or makeup application per person. If you suspect any member of your bridal party may pose as a challenge in any way, they are encouraged to have a trial to avoid potential delays on the day.
UNABLE TO FULFIL BOOKING
On the rare event that Blossom Hair & Makeup are unable to fulfil your booking, due to illness or injury, she reserves the right to cancel, refer or transfer your booking to another reputable artist. We may also refund all fees to the client but shall have no further liability.
CLIENT OBLIGATIONS ON THE WEDDING DAY
LIMITATION ON LIABILITY
Blossom Hair & Makeup is not responsible for any reactions to makeup. Client holds the Artist harmless for any claim, loss, damage or injury to any person or property arising, either directly or indirectly, from the Artist's performance. All brushes, tools, and makeup products are sanitised between every makeup application. Makeup products used are hypoallergenic. Any allergies and/or skin conditions should be reported by the client to the makeup artist prior to application and, if need be, a sample test of makeup may be performed on the skin to test reaction. We accept no liability for any claims arising out of the misuse, allergic reactions, or any injury suffered from the consenting use of the products and equipment offered by Blossom Hair & Makeup. By making a booking with us you acknowledge and accept this policy and release us from any liability if such a situation should arise. The client understands that once they pay the booking deposit, they are legally bound by this document.
HYGIENE
If you or your bridal party are suffering from any type of contagious illness including, but not limited to, conjunctivitis, eye styes/cysts, cold sores, open wounds/cuts on the face and neck, staph infection, head lice, or a flu or other contagious illness, we need to be informed as a matter of urgency and reserve the right to refuse service of any infectious person. This is a precaution taken in order to ensure non-contamination of kits and brushes, despite the fact all items are sanitised between clients. Skin sensitivity, conditions such as active herpes (cold sores) & general allergies for yourself & the other people who are receiving services. In doing so, you agree that we are not liable for, & will indemnify us from any & all claims, liabilities, costs, loss, & causes of action relating to personal injury or death arising directly or indirectly as a result of your failure to disclose pertinent information relating to medical or other conditions. Blossom Hair & Makeup reserves the right to refuse to work with someone who presents with a contagious disease, virus or transmittable infection or condition such as those named above.
GENERAL DISCLOSURES, COVID AND OTHER HEALTH CONDITIONS
You acknowledge that services provided involve the application of skin products directly to the relevant parts of the face & body & therefore agree that you have disclosed any & all medical or other conditions known to you which a reasonable person would disclose, including but not limited to Viruses such as COVID19, SARS, Herpes, Hepatitis & other such diseases.
PHOTOGRAPHY AND IMAGE COPYRIGHT
It is imperative that we continue to update our portfolio and demonstrate our work to future prospective brides. All photographs taken by us are the property of Blossom Hair & Makeup and may be used for marketing purposes on social media or in print. Please let us know in advance by written email if you do not wish to be photographed or if you are not happy for us to use your images for social media purposes, all staff will be notified. We are happy to be photographed on your wedding day however, any photo image incorporating our team in action, or our hair and/or make-up design, on the internet or on any other advertisement, must make reference or credit us as the hair and/or makeup artists.
YOUR PRIVACY:
Your privacy is taken very seriously. Your personal information will never be used for any purpose other than processing your booking and conducting our service with you. Further, your information will not intentionally be passed on to a third party under any circumstances.
CANCELLATIONS AND ISSUES:
If you need to cancel your booking any payment made is non-refundable.
If you have a complaint following your booking please direct this to Blossom Hair & Makeup.
Thank you for your understanding and cooperation. If you have any further questions please contact us.
Upon making a booking with Blossom Hair & Makeup, you agree to the following terms & conditions.
DEPOSIT
- Every bridal party requires a 40% non-refundable deposit of the total quote amount to be paid via bank transfer within 4 weeks of any quotes given.
- Wedding dates are not held under any circumstance without the non-refundable & transferable deposit which is deducted from your total invoice.
- The deposit is your booking retainer which means we turn away all other jobs during your appointment time.
- If the booking is downsized after it has been confirmed, you will be charged the original price quoted to cover the loss of other bridal parties turned away for the same date.
- The minimum numbers for hair and makeup must be confirmed and final, at the time of securing your deposit.
- It is acceptable to add more people and/or services if it is possible for the artist to achieve or another stylist is able to be acquired.
PAYMENT:
Payment is to be made via bank transfer.
PARKING:
If you require us to come on-site, please provide parking spots for the stylists, our stylists carry heavy professional kits and equipment therefore we will rely on you to arrange the closest parking facility and reimburse any parking fees to the stylist(s) directly. If you are getting ready at a hotel, we will charge parking and valet fees to the room and the cost will be taken care of by the bride and groom/client.
TRAVEL FEE:
Blossom Hair & Makeup will confirm your total travel cost when confirming your booking! Travel and toll fees may be incurred depending on the return distance of travel required. This amount specified in the quotation and is determined according to the location provided at the time of enquiry. If the location of the service changes after the agreed upon quotation is given and/or deposit is paid, the artist reserves the right to adjust the travel feel if the distance is increased.
ADDITIONAL ARTIST (ASSISTANT)
1 artist can complete up to 6 services. Each additional hairstylist/artist is $250 and can accommodate up to 7 services as well. Requests for additional artists to shorten timelines and reduce the time taken are subject to availability. Each artist/stylist requires a minimum of 3 services (hair or makeups) per job, we don't accept jobs of less than 3 people.
EARLY BIRD CALL-OUT FEE
'Early bird' call-out fee of $70 for before 6 am and after 6 pm per artist/stylist.
CANCELLATION:
In the unfortunate event that you cancel your wedding, any payments you have made are strictly non-refundable or transferable. Unfortunately, we will still need to pay our makeup artist(s) and hair stylist(s) for any time slots booked but not ultimately used. Therefore, we regrettably cannot provide any refund or credit if you decide to cancel your booking, or part of your booking.
If we book you in for hair or makeup, it means we cannot book other clients, and it's likely we have turned away other business. Due to our high demand for bookings, we are regularly booked months, if not years, in advance. This also applies to weddings that have been canceled due to personal relationships or personal financial problems. The complete deposit will be retained by us regardless of notice given due to administration and loss of other bookings caused by allocating your appointment.
Should someone in your event or wedding/group booking change their mind and cancel at any time they are welcome to be replaced with someone else, e.g. a guest or relative. You will be charged the full amount of the service since the booking duration on the requested date has been specifically allocated to you which results in lost earnings/bookings for us. Cancellation of any booking by you must be communicated in writing, by email and will only be confirmed upon receipt of this. The complete deposit will be retained by us regardless of notice given due to administration and loss of other bookings caused by allocating your appointment.
OVERTIME:
If you require us to stay behind for reasons that are beyond our control, for example your guest arrives the appointment late, or your photographer requires more than a couple of photos during the makeup and hair process, we can only stay beyond our estimated completion time subject to our capacity. In this case, we will bill our additional time at our touch-up rate, which is $30 per 15 minutes (or part of) per stylist
TRIAL:
You're welcome to secure your wedding date with us first and have your trial closer to your wedding date, or vice versa as we want to ensure all our clients are happy with their decision. Trials are not compulsory but are recommended, without a trial we will not accept responsibility if a chosen style or look does not work on a wedding day or there are circumstances where there is a mismatch in styles, approach, or expectations, and a refund will not be offered. Clients are required to pay the full amount for the trial by direct deposit upon securing the trial date. The trial is for one full makeup look only or one hair look only, with the option of 'tweaking' the look.
TIMING TRIAL:
1 hour for hair styling and 1 hour for the makeup application. 30 minutes for adjustments and tweaking of the look. To conclude the hair and makeup session, photos may be taken as reference, which we will use to replicate the look on the wedding day. Please let us know before we leave your trial, any feedback you may have. If there are any issues, anything that needs to be changed or fixed, your stylist can address this immediately to ensure 100% satisfaction on the day. Please let us know before you leave your trial, any feedback you may have. If there are any issues, anything that needs to be changed or fixed, your stylist can address this immediately to ensure 100% satisfaction on the day.
DELAYS ON THE DAY
If we experience unforeseen delays which are out of our control refunds will not be given in the event that one or more services are forfeited as a result and no compensation will be offered if we overrun. If you are aware of factors, which could delay or hinder our journey, such as diversions, road closures, speed restrictions, issues etc. please advise us as soon as possible so we can factor this into our route. No refund or compensation will be offered for delays caused by other wedding vendors, guests, or members of the bridal party. A minimum of 60 minutes will be allocated for hair or makeup application per person. If you suspect any member of your bridal party may pose as a challenge in any way, they are encouraged to have a trial to avoid potential delays on the day.
UNABLE TO FULFIL BOOKING
On the rare event that Blossom Hair & Makeup are unable to fulfil your booking, due to illness or injury, she reserves the right to cancel, refer or transfer your booking to another reputable artist. We may also refund all fees to the client but shall have no further liability.
CLIENT OBLIGATIONS ON THE WEDDING DAY
- Please ensure every member of your party is aware of timings on the day and that they need to be, and remain, available. We request that all parties cooperate on the day of the booking which includes being ready at the scheduled time for hair and makeup, and not eating or using mobile phones whilst getting makeup done. This will ensure we run on time and there is no delay.
- Please ensure all other instructions provided to you prior to the booking are followed, e.g. to make sure hair is washed and dried straight the night before.
- Please ensure that our team will be working in a suitable environment with adequate lighting, by a window is best so we have natural light. electricity points, and hand washing facilities and a large high table for our products.
- You are to inform us of any allergies or reactions prior to, or after, any makeup application or hair styling. If no known allergies are stated we cannot be held liable for any reactions, injuries, losses, damage, costs, claims and actions that may occur to you or any other member of your party.
- Prior to having makeup applied or hair styled please ensure you and your party are prepared, to avoid leaving the chair whilst we are working.
- Please ensure teeth are cleaned, you have been to the toilet and contact lenses are applied (if applicable), before sitting in the chair. Also make sure you are make-up free, (we will prep your skin.) On a wedding day, time is of the essence.
- Please do not sit children/babies on your lap whilst having your hair styled or make-up applied. For their own safety please ensure that children are kept away from our styling tools and products at all times. Styling irons are extremely hot, and hazardous, and we will not be held responsible if a child is injured as a result of the parent or carer not being present.
- A $20 additional blow out fee will be assessed to anyone who arrives to their stylist on the wedding day with wet hair. This will throw off the timeline also, due to extra time blowing out the hair.
LIMITATION ON LIABILITY
Blossom Hair & Makeup is not responsible for any reactions to makeup. Client holds the Artist harmless for any claim, loss, damage or injury to any person or property arising, either directly or indirectly, from the Artist's performance. All brushes, tools, and makeup products are sanitised between every makeup application. Makeup products used are hypoallergenic. Any allergies and/or skin conditions should be reported by the client to the makeup artist prior to application and, if need be, a sample test of makeup may be performed on the skin to test reaction. We accept no liability for any claims arising out of the misuse, allergic reactions, or any injury suffered from the consenting use of the products and equipment offered by Blossom Hair & Makeup. By making a booking with us you acknowledge and accept this policy and release us from any liability if such a situation should arise. The client understands that once they pay the booking deposit, they are legally bound by this document.
HYGIENE
If you or your bridal party are suffering from any type of contagious illness including, but not limited to, conjunctivitis, eye styes/cysts, cold sores, open wounds/cuts on the face and neck, staph infection, head lice, or a flu or other contagious illness, we need to be informed as a matter of urgency and reserve the right to refuse service of any infectious person. This is a precaution taken in order to ensure non-contamination of kits and brushes, despite the fact all items are sanitised between clients. Skin sensitivity, conditions such as active herpes (cold sores) & general allergies for yourself & the other people who are receiving services. In doing so, you agree that we are not liable for, & will indemnify us from any & all claims, liabilities, costs, loss, & causes of action relating to personal injury or death arising directly or indirectly as a result of your failure to disclose pertinent information relating to medical or other conditions. Blossom Hair & Makeup reserves the right to refuse to work with someone who presents with a contagious disease, virus or transmittable infection or condition such as those named above.
GENERAL DISCLOSURES, COVID AND OTHER HEALTH CONDITIONS
You acknowledge that services provided involve the application of skin products directly to the relevant parts of the face & body & therefore agree that you have disclosed any & all medical or other conditions known to you which a reasonable person would disclose, including but not limited to Viruses such as COVID19, SARS, Herpes, Hepatitis & other such diseases.
PHOTOGRAPHY AND IMAGE COPYRIGHT
It is imperative that we continue to update our portfolio and demonstrate our work to future prospective brides. All photographs taken by us are the property of Blossom Hair & Makeup and may be used for marketing purposes on social media or in print. Please let us know in advance by written email if you do not wish to be photographed or if you are not happy for us to use your images for social media purposes, all staff will be notified. We are happy to be photographed on your wedding day however, any photo image incorporating our team in action, or our hair and/or make-up design, on the internet or on any other advertisement, must make reference or credit us as the hair and/or makeup artists.
YOUR PRIVACY:
Your privacy is taken very seriously. Your personal information will never be used for any purpose other than processing your booking and conducting our service with you. Further, your information will not intentionally be passed on to a third party under any circumstances.
CANCELLATIONS AND ISSUES:
If you need to cancel your booking any payment made is non-refundable.
If you have a complaint following your booking please direct this to Blossom Hair & Makeup.
Thank you for your understanding and cooperation. If you have any further questions please contact us.